Basic
15 Mbps symmetric*
For 1 or 2 people: social media, messaging and HD streaming.
- Real fiber optic (FTTH)
- Same upload and download speed
- Installation included
- No forced contract
$300 MXN/mo · VAT incl.
Request Basic PlanFiber optic · San Miguel de Allende
Fiber optic internet, made in San Miguel.
Stable connection, fair prices and no forced contracts. Served by a local team that knows your neighborhood.
- Homes connected
- +400
- homes connected
- Installation
- 24–48 h
- to install
- Fiber optic
- 100%
- fiber optic
Pick your plan
FTTH fiber
60
Mbps
Symmetric*
$500 MXN/mo · VAT included
Download 60 Mb · Upload 60 Mb
Latency
<20 ms
Uptime
>99%
Symmetry
1:1
Local support from neighbors
Upload as fast as you download
Cancel anytime
Free installation
01 — How to sign up
Your new internet in three steps, no red tape.
-
1
Check your area
Fill out the short form. A local technician checks whether our fiber already runs down your street.
-
2
We schedule a visit
We message you on WhatsApp to confirm and pick the installation day that suits you best.
-
3
Browse without limits
We install the modem, you test the speed in front of us, and you are all set.
02 — Plans
Clear prices, no fine print.
Symmetric fiber optic straight to your home. Every plan includes installation and has no forced contract. Prices in Mexican pesos (MXN).
Family
30 Mbps symmetric*
For the family: multiple devices, video calls and Smart TV.
- Real fiber optic (FTTH)
- Same upload and download speed
- Video calls without drops
- Installation included
- No forced contract
$400 MXN/mo · VAT incl.
Request Family PlanPro
60 Mbps symmetric*
Home office, gaming and the whole house connected at the same time.
- Real fiber optic (FTTH)
- Twice the speed of Family
- Priority technical support
- Installation included
- No forced contract
$500 MXN/mo · VAT incl.
Request Pro Plan →* Contracted download and upload speed over a wired connection. Residential shared-network service: actual speed may vary depending on time of day, equipment and the user's WiFi network. Prices in Mexican pesos, VAT included. Subject to technical feasibility in your area.
03 — Why VexTel
You will notice the difference from day one.
VexTelOther providers
- Forced contracts
- None
- Others: 12 to 18 months
- Technology
- Real fiber optic (FTTH)
- Others: Copper / hybrid
- Speed
- Symmetric: upload = download
- Others: Asymmetric, slow upload
- Support
- Local and human
- Others: Call centers and bots
- Installation
- 24 to 48 hours
- Others: Weeks of waiting
04 — About us
More than a provider, we're your neighbors.
We connect families and businesses in San Miguel de Allende with quality technology, without red tape or forced contracts. To us, a customer is a neighbor, not a contract number.
— The VexTel team
The VexTel Creed
-
I
We believe in freedom
No one should stay where they aren't treated well. We want you to stay for the quality of our service, not out of fear of a penalty.
-
II
Truth comes first
Real speeds, clear prices and no surprise charges. What we promise is what we deliver.
-
III
Technology with a human face
We're not a recording or an 800 number: we're a San Miguel team, ready to listen and solve.
-
IV
Connectivity for everyone
Quality internet is a tool, not a luxury. We bring the signal where others won't go.
05 — Coverage map
Do we already reach your neighborhood?
Today we serve 59 neighborhoods and communities in San Miguel de Allende, and we keep growing.
Neighborhood with coverage
Community with coverage
Service area
The map is for reference only. Service is subject to technical feasibility at each address. Don't see your neighborhood? Leave us your details and we'll let you know.
06 — Check your address
Do we reach your home?
Leave us your details. A technician will verify your location and contact you on WhatsApp only if service is available. No spam.
Want to see the coverage map for your street? Ask us on WhatsApp and we'll send it free of charge. Service is subject to technical feasibility.
Thank you!
We've received your request. We'll verify coverage in your area and send you a WhatsApp message shortly.
07 — FAQ
Frequently asked questions
Can't find your answer? Our team in San Miguel is happy to help.
Message us on WhatsApp
Is there a contract or minimum term?
+
No. VexTel has no minimum-term contracts. You can cancel whenever you want without penalties.
How long does installation take?
+
Once coverage is confirmed, installation is done within 24 to 48 hours in most cases.
Is there an installation fee?
+
Basic installation is included in all our plans. There is only an extra charge if you need special wiring.
What if there's no coverage in my area?
+
We'll contact you to let you know. We're constantly expanding our network, so we'll notify you when we reach your area.
How can I pay for my service?
+
We accept bank transfer, OXXO deposit and cash. Our online payment platform is coming soon.
